Help & Info

Shipping & Delivery

For all orders within the UK, enjoy complimentary shipping on orders over £50, and for our international customers, free shipping is available for orders over £80. Here’s a breakdown of our delivery times:

Express Tracked Delivery (1-2 working days)
Standard Tracked Delivery (2-5 working days)
Next-day delivery option is also available.

Standard or tracked delivery options available (4-10 working days)

Standard or tracked delivery options available (5-15 working days)

All orders to destinations outside the UK are shipped directly from our UK warehouse within 24-48 hours of placing the order, Monday through Friday. Weekend orders are processed on Monday. Please note that the estimated shipping time begins from the day your order is dispatched. Kindly be informed that we are unable to accommodate significant changes or cancellations once the order has been placed.

Returns & Exchanges

At Pro Performance Max, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a hassle-free returns process. Simply follow the instructions below to initiate your return:

Contact our customer support team within 14 days of receiving your order to request a return authorization.
Pack the item securely in its original packaging, including any accessories or documentation that came with it.
Ship the item back to us using a trackable shipping service. Please note that return shipping costs are the responsibility of the customer.
Once we receive your return, our team will inspect the item and process your refund or exchange according to our return policy.

For more information on our returns policy, please refer to our [link to returns policy].

Need to exchange your item for a different size or color? No problem! At Pro Performance Max, we make exchanges easy and straightforward. Here’s how it works:

Contact our customer support team within 14 days of receiving your order to request an exchange.
Let us know the details of the item you’d like to exchange, including the new size or color you need.
Pack the item securely in its original packaging, along with any accessories or documentation.
Ship the item back to us using a trackable shipping service. Please note that the cost of return shipping is the responsibility of the customer.
Once we receive your exchange, our team will process it promptly and send out your replacement item as soon as possible.

For more information on our exchange policy, please refer to our [link to exchange policy]. If you have any questions or need further assistance, don’t hesitate to reach out to our friendly customer support team.

Faq

Have questions? Find answers to commonly asked questions about our products, shipping, returns, and more in our FAQs section. Browse through our frequently asked questions to get the information you need quickly and easily. Can’t find what you’re looking for? Feel free to contact our friendly customer support team for further assistance

How do I return an item?

Yes! We have a 30-day return guarantee.

Please contact us at support@gaintheedgeofficial.com for any returns.

Are Grip Socks just for Football

Grip socks will help you gain the edge no matter what sport you play.

They are being used in football, tennis, rugby, gym, running… by athletes from all sports at different levels.

How do I wash them

Wash and dry the socks normally at usual temperatures. Turn inside out for best results.

Do these really work

We have tested our grip socks in all conditions and we 100% guarantee they will last & never let you down.

Fully test and used by athletes in training and many different sports enhancing their performance.

Which payment methods do you accept?

Any debit/credit card, PayPal, and will soon implement pay in installments with Klarna.

30 day money back guarentee

Something went wrong with your order? No problem!

Just contact our team at info@properformancemax.co.uk and we will get it right for you.